Terms of Service.

Effective date: June 8, 2026. Last reviewed: June 14, 2026.

1. The agreement

These Terms of Service form a binding agreement between you (the operator of a microschool, learning pod, or homeschool co-op) and Ravencord Inc., a Delaware C-corporation operating the CohortLedger service. By creating an account, signing in, or otherwise using CohortLedger, you agree to be bound by these Terms, the Privacy Policy, the Data Processing Addendum, the Refund Policy, the Cookies Policy, and the Children’s Privacy page. Together these constitute the entire agreement between us on these subjects.

2. Eligibility

CohortLedger is for US-based independent microschool, learning pod, or homeschool co-op operators. To register, you must be at least 18 years old, legally able to enter into a contract, and operating a school that complies with the laws of the US state in which it sits. CohortLedger is not intended for use by large district K-12 systems or licensed daycare and pre-K providers. You may not register on behalf of a school you do not operate or have explicit written authority to administer.

3. Your account

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use. We may require multi-factor authentication for sensitive operations. We may suspend access for security reasons with notice as soon as practicable.

4. Acceptable use

You agree not to:

• Use CohortLedger to violate any applicable US federal, state, or local law, including student data privacy laws and ESA program rules.
• Misrepresent attendance, funding receipts, or compliance status to any state ESA program or platform.
• Upload content you do not have the right to use, including child photos, biometric records, or third-party copyrighted materials.
• Attempt to reverse engineer, scrape, or circumvent the technical controls of the service.
• Use CohortLedger to send unsolicited bulk communications or to interfere with another operator’s use of the service.

5. Subscription, billing, and cancellation

5.1 Plans and pricing

CohortLedger is offered in three published tiers banded by enrolled student count (not capacity, not per student): Community ($39 per month, 1 to 15 students), Pro ($79 per month, 16 to 50 students), and Studio ($149 per month, 51 to 100 students). Annual billing is offered at ten times the monthly price (two months free). For more than 100 students or multiple schools, contact us for a custom plan.

5.2 Trial

Every plan starts with a 30-day free trial. No credit card is required to start the trial. If you cancel before the trial ends, you owe nothing and you may continue to access exported data consistent with the Refund Policy.

5.3 Cancellation

Monthly subscriptions renew month to month and may be cancelled at any time from the dashboard or by emailing billing@cohortledger.com. Cancellation takes effect at the end of the current monthly period. We do not pro-rate monthly cancellations. Annual subscriptions are refundable within 14 days of payment per the Refund Policy; after 14 days, annual plans are non-refundable but service remains available for the duration paid.

5.4 Price changes

We may change pricing for future renewal periods with at least 30 days’ written notice. We will not increase prices mid-term on an existing annual subscription.

6. California Subscribers: Auto-renewal disclosure

CLEAR AND CONSPICUOUS AUTOMATIC RENEWAL DISCLOSURE TO CALIFORNIA SUBSCRIBERS (Cal. Bus. & Prof. Code § 17600 et seq.): CohortLedger is sold on a subscription basis. Unless cancelled in accordance with Section 5, your subscription will automatically renew at the end of each billing period at the then-current price for the corresponding term (monthly or annual). The renewal charge will be made to the payment method on file. You may cancel auto-renewal at any time from the dashboard Settings → Plan & billing screen, or by emailing billing@cohortledger.com. Cancellation takes effect at the end of the current billing period and there are no early-cancellation fees. California subscribers may also request a refund consistent with the Refund Policy.

7. What CohortLedger is not

CohortLedger is software for operators. We are not a payment processor, not a franchise, not a network, not a certifying body, and not an authorized ESA program administrator. We do not move ESA funds. ESA disbursements flow through your state’s designated payment platform. We invoice, track, and document. We do not interpret state ESA program rules on your behalf and do not provide legal, tax, or accounting advice. You remain solely responsible for your school’s compliance with state ESA program rules and applicable laws.

8. Intellectual property

CohortLedger software, the dashboard, the documentation, and all related design and content are owned by Ravencord Inc. and protected by US and international intellectual property law. You retain ownership of the records you create inside CohortLedger (your roster, your invoices, your attendance entries). You grant Ravencord a worldwide, royalty-free, non-exclusive, sublicensable license to host, process, and display that content solely for the purpose of providing the service. If you submit suggestions or feedback, you grant Ravencord a perpetual, irrevocable, royalty-free license to use that feedback to improve the service, without obligation of attribution or compensation.

9. WARRANTY DISCLAIMER

COHORTLEDGER IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAVENCORD INC. AND ITS LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. RAVENCORD DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY SPECIFIC REPORT OR EXPORT WILL SATISFY ANY STATE ESA PROGRAM REQUIREMENT; OR THAT ANY DEADLINE TRACKING WILL PREVENT EVERY LATE SUBMISSION. YOU REMAIN RESPONSIBLE FOR VERIFYING STATE ESA PROGRAM REQUIREMENTS AND MEETING DEADLINES.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RAVENCORD INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST ESA FUNDS, LOST PROFITS, LOST REVENUE, LOST GOODWILL, OR LOST OR CORRUPTED DATA, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH DAMAGES ARE SOUGHT.

RAVENCORD’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO COHORTLEDGER WILL NOT EXCEED THE AMOUNTS YOU ACTUALLY PAID RAVENCORD IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

THE LIMITATIONS IN THIS SECTION 10 DO NOT APPLY TO: (A) LIABILITY ARISING FROM RAVENCORD’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (B) LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY RAVENCORD’S NEGLIGENCE; (C) RAVENCORD’S OBLIGATIONS UNDER SECTION 11 (INDEMNIFICATION) FOR THIRD-PARTY INTELLECTUAL PROPERTY CLAIMS AGAINST THE SOFTWARE ITSELF; OR (D) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

DATA PROTECTION SUPER-CAP. THE $100 / TWELVE-MONTH CAP ABOVE DOES NOT APPLY TO RAVENCORD’S LIABILITY FOR A BREACH OF ITS CONFIDENTIALITY OR DATA-PROTECTION OBLIGATIONS UNDER THE DATA PROCESSING ADDENDUM, INCLUDING A SECURITY INCIDENT CAUSED BY RAVENCORD’S FAILURE TO MEET ITS DPA SECURITY COMMITMENTS AND INVOLVING STUDENT RECORDS OR OTHER PERSONAL INFORMATION. FOR SUCH CLAIMS, RAVENCORD’S CUMULATIVE LIABILITY WILL INSTEAD BE LIMITED TO THE GREATER OF FIFTY THOUSAND US DOLLARS ($50,000) OR THREE (3) TIMES THE AMOUNTS YOU PAID RAVENCORD IN THE TWELVE (12) MONTHS PRECEDING THE EVENT. THIS HIGHER LIMIT REPLACES, AND IS NOT IN ADDITION TO, THE GENERAL CAP FOR THESE CLAIMS.

11. Indemnification

Operator indemnity.You agree to defend, indemnify, and hold harmless Ravencord and its employees, officers, and directors from any claim arising out of your use of CohortLedger in violation of these Terms, your school’s non-compliance with state ESA program rules or applicable law, content you upload that infringes a third party’s rights, or your collection or handling of family or student data outside the terms of the Privacy Policy and DPA.

Ravencord indemnity.Ravencord will defend you against any third-party claim alleging that your authorized use of the CohortLedger software, as provided by Ravencord and unmodified by you, infringes that party’s US patent, copyright, or trademark, and will pay damages and reasonable attorneys’ fees finally awarded by a court of competent jurisdiction or agreed in settlement, provided you notify Ravencord promptly and cooperate in the defense.

12. Termination

You may cancel your subscription at any time from the dashboard. We may suspend or terminate your account for material breach of these Terms (including non-payment past a 14-day cure period, misuse, or activity that endangers other schools or families). On termination, you may export your data for the 90-day window described in the Privacy Policy and DPA; thereafter we will delete or anonymize records subject to applicable state record-retention rules.

13. Dispute resolution and binding arbitration

Informal resolution first. Before filing any formal proceeding, you and Ravencord agree to attempt to resolve the dispute by emailing legal@cohortledger.com and conferring in good faith for at least 30 days.

Binding arbitration.If informal resolution fails, any dispute, claim, or controversy arising out of or relating to CohortLedger or these Terms will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect, in Wilmington, Delaware, by a single arbitrator. The arbitrator’s award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. YOU AND RAVENCORD AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Carve-outs.The arbitration agreement does not apply to: (a) small-claims actions either party may bring in a court of competent jurisdiction over claims within that court’s monetary limit; or (b) injunctive or equitable relief either party may seek to protect intellectual property rights or confidential information.

Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions.

14. Notices

We may give legal notices to you by email to the address on your account or by posting in the dashboard. You must give legal notice to Ravencord by email to legal@cohortledger.com with a copy by postal mail to Ravencord Inc., 6688 Nolensville Rd, Ste 108 #2225, Brentwood, TN 37027, United States.

15. Force majeure

Neither party is liable for any failure or delay in performance to the extent caused by events outside its reasonable control, including acts of God, war, terrorism, civil disturbance, government action, labor disputes, pandemic, internet or infrastructure outage, or third-party service failure, provided the affected party uses reasonable efforts to mitigate.

16. Assignment

You may not assign or transfer these Terms or your account without Ravencord’s prior written consent. Ravencord may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of substantially all its assets, on notice to you.

17. Severability

If any provision of these Terms is found unenforceable, the unenforceable provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

18. No waiver

Failure to enforce any right or provision is not a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Ravencord.

19. No third-party beneficiaries

These Terms confer no rights or remedies on any person or entity other than you and Ravencord.

20. Survival

Sections 8 (Intellectual Property), 9 (Warranty Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 12 (Termination), 13 (Dispute Resolution), 14 (Notices), 17 (Severability), 18 (No Waiver), 19 (No Third-Party Beneficiaries), 20 (Survival), 21 (Entire Agreement), and 22 (Changes) survive any termination or expiration of these Terms.

21. Entire agreement

These Terms, together with the Privacy Policy, DPA, Refund Policy, Cookies Policy, and Children’s Privacy page, are the entire agreement between you and Ravencord on the subjects they cover and supersede any prior agreement, proposal, marketing copy, or representation, written or oral.

22. Changes to these Terms

We may update these Terms from time to time. We will publish changes here with a revised effective date and notify active operators by email at least 30 days before material changes take effect. If you do not agree to a change, your sole remedy is to cancel your subscription before the change takes effect.

23. Contact

Email legal@cohortledger.com or write to Ravencord Inc., 6688 Nolensville Rd, Ste 108 #2225, Brentwood, TN 37027, United States.